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Shipping Policy
A legal disclaimer
Effective Date: 11/18/2024
Hemp Envy provides shipping services for its hemp-derived products in compliance with applicable federal and state laws. However, by purchasing products from our online store, you acknowledge and agree to the following terms and conditions regarding shipping:
1. Compliance with Laws
It is the customer’s responsibility to understand and comply with all applicable state and local laws regarding hemp-derived products, including Delta-8 THC. Hemp Envy will not be held responsible for any legal issues that may arise in your jurisdiction as a result of ordering our products.
2. Restricted Shipping Areas
Hemp Envy does not ship hemp-derived products, including Delta-8 THC, to states where such products are prohibited. Any orders placed with a shipping address in a restricted state will be canceled, and a refund will be issued. The list of restricted states is subject to change without prior notice as laws and regulations evolve.
3. Carrier Responsibility
Once a package leaves Hemp Envy’s facility and is handed over to the shipping carrier, Hemp Envy is no longer responsible for the package. The shipping carrier assumes all liability for lost, stolen, or damaged shipments. Customers are encouraged to contact the carrier directly for claims related to these issues.
4. No Guarantees on Delivery
While Hemp Envy provides estimated delivery times, we cannot guarantee specific delivery dates or times. Delays caused by carriers, weather, or other unforeseen circumstances are beyond our control.
5. Age Verification
By placing an order, you confirm that you are at least 21 years old or of legal purchasing age in your jurisdiction. Hemp Envy reserves the right to request age verification before fulfilling an order. If age verification cannot be completed, the order will be canceled, and a refund issued.
6. Product Seizures
Hemp Envy is not responsible for shipments confiscated or seized by law enforcement or regulatory authorities due to non-compliance with local or state laws. Customers assume all risks related to shipping and receiving hemp-derived products.
7. Address Accuracy
Hemp Envy is not responsible for delivery failures resulting from incorrect or incomplete shipping addresses provided by the customer. Please verify your shipping information carefully before placing your order.
8. Changes to Shipping Policy
Hemp Envy reserves the right to modify its shipping policy and this disclaimer at any time without prior notice. It is the customer’s responsibility to review the shipping policy regularly.
9. Limitation of Liability
To the maximum extent permitted by law, Hemp Envy disclaims all liability for any damages, losses, or claims arising from shipping issues, including but not limited to delays, damages, lost packages, or legal violations.
By placing an order with Hemp Envy, you agree to this legal disclaimer and accept full responsibility for complying with all applicable shipping and product regulations.
If you have any questions or concerns, please contact us at:
Hemp Envy
207 NE Park St, Suite B, Okeechobee, FL 34972
Phone: (863) 484-8435
Email: hello@myhempenvy.com
Shipping Policy - the basics
Effective Date: 11/18/2024
At Hemp Envy, we strive to provide reliable and efficient shipping for all our customers. Please review our shipping policy to understand how we process, ship, and handle orders placed through our website.
1. Order Processing Time
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Orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
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Orders placed after 3:00 PM EST or on weekends will be processed on the next business day.
2. Shipping Methods and Rates
We offer various shipping options to meet your needs, including standard, expedited, and priority shipping. Shipping costs are calculated based on the weight of the products and the shipping destination.
Estimated Delivery Times:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 2-4 business days
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Priority Shipping: 1-3 business days
Note: Delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.
3. Shipping Restrictions
Due to varying state regulations, Hemp Envy only ships hemp-derived products, including Delta-8 THC, to states where these products are legal. It is your responsibility to know and comply with your local laws before placing an order.
We currently do not ship to the following states where Delta-8 THC is prohibited:
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Alaska
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Arkansas
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Colorado
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Delaware
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Idaho
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Iowa
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Montana
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Nevada
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New York
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North Dakota
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Oregon
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Rhode Island
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Utah
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Vermont
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Washington
4. Age Verification
Hemp Envy complies with all legal requirements for selling hemp-derived products. Customers must be at least 21 years old to place an order. Age verification may be required during checkout or delivery.
5. Tracking and Delivery
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Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.
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Please ensure your shipping address is accurate at checkout. Hemp Envy is not responsible for packages delivered to incorrect addresses provided by the customer.
6. Lost or Damaged Packages
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Hemp Envy is not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier.
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If your package is lost or arrives damaged, please contact the shipping carrier directly. We are happy to assist you with filing a claim if needed.
7. Returns and Refunds
Please refer to our Return Policy for information on returns, exchanges, and refunds related to shipping issues.
8. International Shipping
At this time, Hemp Envy only ships within the United States. We do not offer international shipping.
9. Questions or Concerns?
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
Hemp Envy
207 NE Park St, Suite B, Okeechobee, FL 34972
Phone: (863) 484-8435
Email: hello@myhempenvy.com
By placing an order with Hemp Envy, you agree to this shipping policy.